Shipping policy

Shipping Policy – YOUNAS MART

Effective Date: [Insert Date]

At YOUNAS MART, we are committed to delivering your orders safely and as quickly as possible. Please read our shipping policy below before placing your order.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Once your order has been shipped, you will receive a confirmation message with tracking details (if available).

Shipping Time

Pakistan

  • Standard Delivery: 3–7 Business Days
  • Remote Areas: 5–10 Business Days

Delivery times may vary depending on your location and courier service.

Shipping Charges

  • Free Shipping on selected products and promotional offers.
  • Standard shipping charges are calculated at checkout for other orders.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email, SMS, or WhatsApp (where available) so you can track your shipment.

Delivery Delays

While we strive to deliver your order on time, delays may occur due to:

  • Public holidays
  • Severe weather conditions
  • Courier delays
  • High order volumes
  • Unforeseen circumstances beyond our control

We appreciate your patience and understanding.

Incorrect Shipping Address

Please ensure that your shipping address and contact details are accurate before placing your order.

YOUNAS MART is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Damaged or Lost Packages

If your package arrives damaged or appears to be lost during transit, please contact us within 48 hours of delivery.

Please include:

  • Your Order Number
  • Photos of the damaged package (if applicable)
  • A brief description of the issue

We will work with the courier to resolve the matter as quickly as possible.

Delivery Attempts

If no one is available to receive your package, the courier may attempt delivery again or contact you to arrange another delivery time.

Failure to receive the package after multiple delivery attempts may result in the order being returned to us.

International Shipping

Currently, YOUNAS MART ships only within Pakistan.

International shipping will be available in the future.

Contact Us

If you have any questions regarding shipping, please contact us:

YOUNAS MART

📧 Email: support@younasmart.com

📱 WhatsApp: +92-XXXXXXXXXX

🌐 Website: www.younasmart.com